Our Physiotherapists utilize a number of techniques and modalities that they feel are necessary to accomplish the goals set out in your comprehensive recovery program. Drawing on their own experiences and current research in the field of Orthopedic injury management, your pathway to recovery will be piloted by both yourself and your therapy team.



What happens at your first Physiotherapy appointment?

What to expect

Your initial appointment will be 45 to 60-minutes, with your physiotherapist who is dedicated exclusively to one-on-one treatment time with you in our private and spacious treatment rooms, or one of our tables in the open gym space – please advise our booking department if you are absolutely set on a private room for your first appointment.

We will ask a lot of questions about your injury—the information you tell us plays a big part in making an accurate diagnosis. Then we’ll do some clinical and “hands-on” assessment to confirm the diagnosis.

We will take time and care at the end of the appointment to explain your problem and a treatment plan—in language you can understand—including why you, why now and, most importantly, what to do about it.

You may receive some hands on treatment during the first visit depending on your injury. We will go over your plan for the on-going management of your injury, including a time frame for your recovery, plans for further visits, if they are required, and the exercises you need to do at home. We will focus on the two or three things you should do at home so you’re not burdened with too much to do. Your customized home-management program will be available to you via email or paper copy, a copy of which will be saved to your personal medical record.

What to wear

Wear appropriate clothing to expose the area requiring treatment. We can lend you shorts, t-shirts, or an examination gown if you need them.

What to bring

Bring any investigations you have (x-ray, CT, MRI, etc). If you have a referral letter from a doctor bring that, too. Also, bring your health plan policy information, if you are a member of one.

What about return appointments?

Subsequent treatments last 45- to 60-minutes (sometimes longer) and always provide you with exclusive one-on-one time with your therapist and kinesiologist.

What about payment?

Payment is required at the time of your appointment, we take debit and credit cards. Certain private health insurance plans allow direct payment from the insurer and can be processed, where applicable, at the time of your appointment provided you have brought along your appropriate health plan policy information.

Cancellation Policy

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists’ day that could have been filled by another patient. As such, we require 24 hours notice for any cancellations or changes to your appointment. Patients who provide less than 24 hours notice, or miss their appointment, will be charged a cancellation fee.

Address & Contact Information

45323 Hodgins Ave.
Chilliwack, B.C. V2P 8G1
Tel. 604-391-1144
Fax. (844) 270-4645 (Toll-free)